Help & Info
Help & Info
FAQ
How can I pay for my rental car?
Payment for a rental car should preferably be made by credit card. It is possible to pay by debit card, however at the rental counter you will need a credit card issued to the main driver in order to secure the deposit for your rental car.
Who is allowed to drive the rental car and what are the conditions?
A rental car can be driven by a main driver, that is the person registered in the booking. Additional drivers may be added to the reservation at extra fee. The main and additional drivers are to present a valid driving license, which they have been in possession of for at least one year (please refer to the rental conditions), and a valid identity card/passport. Additionally, the main driver is to present a valid credit card issued in their name.
Do I have to pick up and return the car at any time? What happens if I am late for pick-up?
We recommend that you pick up the car at the agreed time as the availability of the car cannot be guaranteed in case of a delay. As a rule, local suppliers keep vehicles available up to 30 or 60 minutes after the agreed time. If a delay is inevitable, please contact the rental agency (you will find their contact details on the voucher).
What documents are required to pick up the vehicle?
When picking up the vehicle, the main driver is to present the following documents: the printed voucher, their identity card or passport; their driving's license and their valid credit card.
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Driver's age

The driver’s age allows us to determine and notify you about possible local charges, e.g. young / senior driver fees.

Driver's age
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* The cancellation has to be requested within our opening times.

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* The cancellation has to be requested within our opening times.

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Climate chart Canada

Jan.
19°F
1°F
max. 19°F
min. 1°F
19
Feb.
18°F
-4°F
max. 18°F
min. -4°F
23
Mar.
25°F
9°F
max. 25°F
min. 9°F
27
Apr.
43°F
28°F
max. 43°F
min. 28°F
22
May
63°F
43°F
max. 63°F
min. 43°F
16
Jun.
68°F
50°F
max. 68°F
min. 50°F
22
Jul.
73°F
54°F
max. 73°F
min. 54°F
19
Aug.
73°F
54°F
max. 73°F
min. 54°F
16
Sep.
64°F
46°F
max. 64°F
min. 46°F
13
Oct.
57°F
39°F
max. 57°F
min. 39°F
15
Nov.
37°F
27°F
max. 37°F
min. 27°F
21
Dec.
25°F
12°F
max. 25°F
min. 12°F
25

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Best fuel option (Full/Full)

Collision Damage Waiver and Theft Protection with refundable deductible

Unlimited mileage

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Best fuel option (Full/Full)

Collision Damage Waiver and Theft Protection with deductible

Limited mileage

Glass and tires insurance excluded

Roof and underbody insurance excluded