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Do I need to be punctual?
Yes, punctuality is of essential importance, both for picking up as well as returning the rental car. If you arrive too late, there is a chance that the rental company will release your booked vehicle to another customer, and consider it a no-show.
When you are delayed, please contact the rental company and us via phone through the number on your voucher.
Related questions
- Can I pick up the rental car outside regular hours?
- How important is a rental agreement and do I need it?
- What should I check before signing the rental agreement?
- What should I do if the rental company has no car available?
- What will happen if my credit card doesn’t work when I pick up the rental car?
- Do I need the PIN code of my credit card when picking up the rental car?
- What should I do before returning my rental car?
- What if I’m late returning the rental car?
- Where should I return the rental car?
- What documents should I get after returning the car?