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November 29, 2023

Understanding Your Car Rental Voucher

Renting a car can be an exciting part of your travel plans, but it comes with some essential documents you need to understand. In this article, we'll demystify the rental car voucher, explain its importance, and help you decode those confusing abbreviations commonly found on it.

Understanding Your Car Rental Voucher

What is a Rental Car Voucher?

When you book a rental car online, you'll receive a rental car voucher. This document is crucial because it serves as your confirmation and pickup voucher for the rental car. You must print it out and present it to the rental company on the day you collect the car. Without the rental car voucher, the rental company won't hand over the vehicle.

Differentiating Between Booking Confirmation and Voucher

Don't confuse the rental car voucher with the booking confirmation you receive immediately after making the reservation. The booking confirmation simply lists your booked dates and serves as proof of your booking. The rental car voucher, on the other hand, comes in a separate email after your booking is confirmed by the rental company. It contains crucial information about additional services, insurance coverage, and your advance payment.

Why Understanding the Rental Car Voucher Matters

The rental company requires a printed rental car voucher for you to receive your rented vehicle. Presenting only a voucher number normally won't suffice. It's essential to check that all the information on the voucher aligns with your desired and booked rental services. This includes the rental dates, main driver's details, vehicle category, pickup location and insurance information. Understanding these details will also help you avoid unnecessary upselling by local rental companies.

Where to Find Your Car Rental Voucher

As soon as your booking is confirmed by the local supplier, your voucher will be sent to you via email. Should you have not received your voucher, it is advisable to also check your spam folder. In case you lost the confirmation email and do not have your voucher anymore, you can always log into your customer account at HAPPYCAR to download your voucher again.

Abbreviations on the Rental Car Voucher

Rental car vouchers often include abbreviations related to the rental services and insurance. Here's a handy guide to some common abbreviations:

Abbreviation

Meaning/Description

Abbreviation

Meaning/Description

AAD (AAO)

Additional Authorised Driver/Operator

IDP

International Driving Permit

AC

Airco

LDW

Loss and Damage Waiver

ALI

Additional Liability Supplement

LI, LIS, LLI

Liability or Lost Liability Insurance

AP

Airport

OW

One-Way Charges

APP

Accident Protection Package

PAI

Personal Accident Insurance

ASC

Airport Service Charge

PEC

Personal Effects Coverage

BOND

Deposit

PPD

Prepaid

CDI/CDW

Collision Damage Insurance/Waiver

PST

Provincial Sales Tax

CST

Child Seat

PU

Pick-Up

D&C

Delivery & Collection

RAC

Rent-A-Car

DO or D/O

Drop Off

SB

Excess

DR

Doors

SCDW

Super Collision Damage Waiver

DT

Downtown

SLI

Supplementary Liability Insurance

EP

Extended Protection

TP (THP)

Theft Protection

ERF

Excess Reduction Fee

UM

Unlimited Mileage

GPS

Global Position System

VAT

Value Added Tax

GST

Goods & Services Tax

VLF

Vehicle License Fee

IC

Intercity Fee

ZD

Zero Deductible

Understanding your rental car voucher is crucial for a smooth rental experience. It's your ticket to getting the keys to your rented vehicle and ensures you receive the services you've booked. Plus, knowing the abbreviations on the voucher can help you make informed choices and avoid unnecessary expenses during your trip. Happy travels!

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