Free cancellation
For your comfort you can cancel your rental car booking even up to 48 hours prior to the pick-up (within our opening times).
More information about how to cancel the booking can be found in the
cancellation FAQ article.
* The cancellation has to be requested within our opening times.
Payment for a rental car should preferably be made by credit card. It is possible to pay by debit card, however at the rental counter you will need a credit card issued to the main driver in order to secure the deposit for your rental car.
A rental car can be driven by a main driver, that is the person registered in the booking. Additional drivers may be added to the reservation at extra fee. The main and additional drivers are to present a valid driving license, which they have been in possession of for at least one year (please refer to the rental conditions), and a valid identity card/passport. Additionally, the main driver is to present a valid credit card issued in their name.
We recommend that you pick up the car at the agreed time as the availability of the car cannot be guaranteed in case of a delay. As a rule, local suppliers keep vehicles available up to 30 or 60 minutes after the agreed time. If a delay is inevitable, please contact the rental agency (you will find their contact details on the voucher).
When picking up the vehicle, the main driver is to present the following documents: the printed voucher, their identity card or passport; their driving's license and their valid credit card.